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12 Jul 2024

 

COMPANY UPDATE

Dear Valued CAPTURE 3D Online Consumable Customers,

 

Earlier this year, we announced that we’re moving towards the final stages of our post-merger integration to become ONE ZEISS – an even more unified, modern, innovative, and customer-focused team. As part of this integration, we’re migrating the CAPTURE 3D consumable products sold here into the ZEISS Metrology Shop. We are excited about the benefits the online ZEISS Metrology Shop brings to you, including a larger shopping inventory and enhanced customer experience enabled by shopping with a ZEISS ID, a requirement of the ZEISS Metrology Shop.


To make the transition seamless, we’ve outlined everything you need to know below:

⚠️Important Dates


The CAPTURE 3D PayPal store will sunset effective July 31st, 2024. If you need to make any purchases, we encourage you to do so today. After July 31st, the link will no longer be accessible for purchase.

The online ZEISS Metrology Shop will offer CAPTURE 3D Optical Consumable products on August 9th, 2024. From that date forward, all consumable items will be available in the ZEISS Metrology Shop, including AESUB spray and reference markers.

If you need to place an order between August 1st and August 9th, don’t worry - we have you covered. Please call (800) 327-9735 to place your order with our Aftermarket team by phone. For questions, please contact .

⚠️What do I need to do?


Register for the ZEISS Metrology Shop


Purchasing from the ZEISS Metrology Shop provides you with a more streamlined and personalized shopping experience enabled by your ZEISS ID. We have a team working behind the scenes to connect your information to backend systems to activate these benefits for you; therefore, creating your ZEISS Metrology Shop account can take up to 48 business hours from the time you submit your application. To mitigate any delays in your future ZEISS Metrology Shop purchases, click here to register for the ZEISS Metrology Shop now.


After you create your account, watch for an email confirming your registration is under review and later that it is approved. Then, your registration is complete and you can begin submitting orders.

How does having a ZEISS ID benefit me?

  • Enjoy a streamlined purchasing process by entering a purchase order number or credit card for payment.
  • Checkout faster by saving your various shipping locations.
  • Enables you to use your own shipping account number.
  • Automatically applies any of your eligible discounts.

What are other benefits of the ZEISS Metrology Shop?

  • Same-day shipping on orders received before 3 p.m. CST on business days.
  • More extensive portfolio of products to choose from for various measurement and inspection needs.
  • Live chat available for customer support.
  • Enhanced search tool to help you quickly find your items.


If you have questions about this announcement, please reach out to us at . Thank you for ordering from the CAPTURE 3D website. We look forward to offering you a larger selection and personalized shopping experience at the online ZEISS Metrology Shop!

CAPTURE 3D, a ZEISS company

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